Splits, levels, and the cap
And what happens to the sale that crosses it.
The split is not written sale by sale: it comes from the level the agent is on when the brokerage confirms the closing. Levels are edited in My Agency, under «Level settings».
What defines a level
- «Minimum GCI ($)» and «Maximum GCI ($)»: the year GCI band it covers. The top level is left at «No limit».
- «Agent split (%)» and «Brokerage split (%)»: how each closing divides while they are on that level.
- «Annual cap ($)»: how much the brokerage can retain from that agent in a year. Watch this one: the cap is measured in brokerage dollars, not in GCI.
The level is recomputed from the GCI of the current year's confirmed and paid sales. When the threshold is crossed, the split changes on its own for the next sales the brokerage confirms — never backwards.
The sale that crosses the cap
This is the case that generates the most questions, and the platform handles it by splitting the sale in two. Staying with our $12,000 GCI: the agent is on 70/30 with a $12,000 annual cap, and the brokerage has already retained $10,000 this year. There is $2,000 of cap left.
- The portion that finishes filling the cap divides at the level's rate: $6,666.67 of GCI, of which $2,000 is the brokerage's.
- The rest — $5,333.33 — goes entirely to the agent, because the cap is now full.
- Total: $10,000 to the agent and $2,000 to the brokerage. The row shows the «Closes cap» badge, and the effective split on this sale is 83.33%.
The next sale of the year carries the «No cap» badge instead: the cap is full and the whole GCI is the agent's. On January 1st it starts over.
Per-agent exceptions
- From an agent's profile, under their commissions dialog, you can hard-set their annual cap or their split. Each field is independent: whichever you leave empty inherits from the level.
- You can also assign a level by hand. When you do, the agent sees the «Assigned» tag on their own screen: they know the system is not computing it.
- Both apply to the next sales the brokerage confirms, not to earlier ones.
The exception that ignores all of the above
When the lead belongs to the brokerage rather than to a realtor, the closing goes a fixed 50/50 — no level, no cap, no manual override. It is a product rule and not a setting: the broker handed over the lead and the house keeps half. The breakdown says so in plain words, and the agent's commissions dialog repeats it.