The dashboard at a glance

You sign in and the first thing you see carries a label: "Broker View," and under it, "Central Command." It is the same address your team lands on, but you get a different screen — the whole brokerage, not your own book.

The five numbers up top

Five cards summarize the state of the house: "Agency Total GCI," "Agency Volume," "Active Leads," "Total Closings," and "Appointments Today." The first two answer different questions that get confused daily: GCI is what the brokerage earned in commission; volume is what the properties cost. Neither replaces the other, and the second is the one you are asked for when you walk into a bank or sit down with a recruit.

All five cards are links, not decorations. Each one drops you on the screen where you fix what you just saw: GCI in the CRM history, volume in the Sales Book, leads and closings in the CRM, appointments in the calendar.

What sits below

• "Your day plan": the same suggestions an agent sees, in supervision form — what needs your attention today, not someone else's.
• "Bonus Table": the Bronze, Silver, Gold and Platinum tiers with the GCI growth range that unlocks each and the amount attached.
• "Top Agents": this month's ranking. Clicking anyone takes you to their full profile inside Agency Pulse.
• Two notices that only appear when there is something to do: the pending deletion requests your team filed, and the rewards to deliver, with their "Mark paid" button.

What Central Command will not tell you

This screen answers "how are we doing today." It does not answer "why." That is what Agency Pulse is for — the funnel, the alerts, the per-agent comparison and the reports — and it is the rest of this course. Central Command is the morning glance; the Pulse is the Monday session.